Customer-owned and managed “COAM” modems with Spectrum

Having moved recently, I had to not only needed to move my Internet service
(through Spectrum) to the new address, as well as set up a new modem since it
seemed like it was time for an upgrade. Seeing as I wasn’t able to find a ton of
information about using your own modem online, I figured why not answer a few
questions about it here on my blog!

Does Spectrum allow you to use your own modem?

Yes, Spectrum (a/k/a Charter, a/k/a Time Warner, a/k/a Bright House) does allow
you to “bring your own modem” and opt out of their monthly tyranny. That’s why
this post was filed under “money” 😉

Does the setup require a technician to come to your house?

Yes and no. Yes, if you don’t have service with them already. If your spot is
already wired up, you should be able to give them a call and somebody can setup
the modem over the phone.

In my experience, when a technical has to setup a non-Spectrum modem, they will
try to coerce you into using the Spectrum one. Best as I can tell they do that
because the Spectrum modem is probably already setup and your modem takes a bit
more work on their part.

Can you swap your modem for another modem?

Not without giving Spectrum a call. There’s some magic that has to happen on
Spectrum’s end, so they have to be involved with setting up your new modem. This
doesn’t require a technical coming to your house though, and only takes a few

Josh Sherman - The Man, The Myth, The Avatar

About Josh

Husband. Father. Pug dad. Musician. Founder of Holiday API, Head of Engineering and Emoji Specialist at Mailshake, and author of the best damn Lorem Ipsum Library for PHP.

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