Your Steam Deck is connected to a slow charger

Since procuring a Steam Deck, it has continually been my go-to gaming device. While I do the majority of my gaming in handheld mode, I have been dabbling more into playing on the TV. My current rig for big screen play includes a docking station, an Xbox One controller, and an 8Bitdo arcade
stick
. Sadly, during my most recent gaming session, I was advised that I
was using a slow charger.

Seeing as I use the “Official Steam Deck Dock” purchased directly from Valve,
using the “Official Steam Deck Power Adapter” that came with said “Official Dock”, this warning seemed like it was a farce. So I went through the normal
things I do when troubleshooting an issue:

  • I unplugged the official Steam Deck adapter from the wall and back in.
  • I unplugged the official Steam Deck adapter from the dock and back in.
  • I unplugged the Steam Deck from the official Steam Deck dock and back in.
  • I restarted the Steam Deck.
  • I checked that there weren’t any updates for the dock.

In retrospect, I probably should have tried unplugging everything and then
plugging it all back in. Another option I didn’t try, nor do I like as a “solution” would have been to reboot into desktop mode and then back into gaming mode. Regardless, none of that worked ended up working so I had to explore some other options.

One option was that evidently the Steam Deck’s USB-C power delivery gets
confused and just starts to think that everything is a crappy slow charger. I’m
quite shocked that a reboot didn’t resolve this. Guessing maybe a full power off cycle and waiting a few moments could have helped, but that’s all speculative.

So how do we clear up the confusion with the USB-C power delivery? Funny enough, it’s a simple two-finger salute, quite similar to how you get the Apple TV remote’s volume to start working again.

To reset the USB-C power delivery, simply press and down the ... and -
(volume down) buttons at the same time, holding them for 5 seconds.

For me, the volume turned all the way down, the shortcuts menu was displayed, and then eventually the Steam Decks will make a sound, and the shortcuts menu goes away. Once that happened, I plugged the Steam Deck into the dock and it no longer complained about the charger being slow.

Josh Sherman - The Man, The Myth, The Avatar

About Josh

Husband. Father. Pug dad. Musician. Founder of Holiday API, Head of Engineering and Emoji Specialist at Mailshake, and author of the best damn Lorem Ipsum Library for PHP.


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